At jilliapp, your privacy matters. This Privacy Policy explains exactly what personal information we collect from Filipino players, how we use it, who we share it with, and how we keep it safe. We believe in being straightforward about data — no confusing language, no hidden practices.
These highlights cover the most important points of the jilliapp Privacy Policy. Please read the full policy below for complete details.
All data transmitted between your device and jilliapp is protected by industry-standard 256-bit SSL encryption. Your personal and financial information is never sent in plain text over the internet.
jilliapp gives you the right to access, correct, and request deletion of your personal data at any time. You can also opt out of marketing communications through your account settings or by contacting support.
jilliapp does not sell, rent, or trade your personal information to third parties for their own marketing purposes. Your data is used solely to operate and improve the jilliapp platform and services.
jilliapp uses cookies to improve your experience, remember your preferences, and analyze platform performance. You can manage cookie preferences through your browser settings at any time.
jilliapp processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations issued by the National Privacy Commission.
If you have any questions or concerns about how jilliapp handles your personal data, our dedicated support team is available 24/7 to assist you. We take all privacy inquiries seriously and respond promptly.
This Privacy Policy ("Policy") describes how jilliapp ("we," "us," or "our") collects, uses, stores, and discloses personal information about individuals ("you" or "User") who access or use the jilliapp website and its associated gaming services. jilliapp is committed to protecting your privacy and handling your personal data with transparency, integrity, and in full compliance with applicable Philippine law.
This Policy applies to all personal data collected through the jilliapp platform, including data collected during account registration, identity verification, financial transactions, gameplay activity, customer support interactions, and marketing communications. It applies regardless of whether you access jilliapp via a desktop browser, mobile browser, or any other device.
This Policy should be read alongside the jilliapp Terms and Conditions, which govern your use of the platform. By registering an account or continuing to use jilliapp, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
jilliapp collects personal information that is necessary to provide you with a safe, secure, and compliant online gaming experience. The categories of personal data we collect include the following:
When you create a jilliapp account, we collect information such as your full name, date of birth, nationality, residential address (including city — whether you're in Manila, Cebu, Davao, Quezon City, Makati, or elsewhere in the Philippines), email address, and mobile number. This information is required to verify your identity and ensure you meet the minimum age requirement of 21 years.
As part of our Know Your Customer (KYC) obligations, jilliapp may request copies of government-issued identification documents (such as a Philippine passport, driver's license, SSS ID, or UMID), proof of address, and proof of payment method. These documents are used solely for identity verification and anti-money laundering compliance purposes.
We collect information related to your deposits, withdrawals, and gaming transactions on jilliapp. This includes payment method details (such as GCash account references, PayMaya details, BPI, BDO, or Metrobank account information), transaction amounts in Philippine Peso (PHP), transaction dates, and transaction history. We do not store full payment card numbers on our servers.
jilliapp collects data about your gaming activity on the platform, including games played, wagers placed, wins and losses, session durations, and bonus usage. This data is used to operate the platform, detect fraud, and support responsible gaming monitoring.
When you access jilliapp, we automatically collect certain technical information, including your IP address, browser type and version, operating system, device type, screen resolution, referring URLs, and pages visited. This data helps us optimize the platform and detect suspicious activity.
If you contact jilliapp's customer support team via live chat, email, or any other channel, we retain records of those communications, including the content of messages and any attachments, for quality assurance and dispute resolution purposes.
| Data Category | Examples | Purpose |
|---|---|---|
| Identity Data | Name, date of birth, address, email | Account creation, age verification, KYC |
| KYC Documents | Government ID, proof of address | Identity verification, AML compliance |
| Financial Data | GCash, PayMaya, bank account refs, PHP amounts | Payment processing, fraud prevention |
| Gameplay Data | Games played, bets, session times | Platform operation, responsible gaming |
| Technical Data | IP address, device type, browser | Security, platform optimization |
| Communications Data | Support chat logs, emails | Customer service, dispute resolution |
jilliapp uses the personal data we collect for the following purposes:
Under the Philippine Data Privacy Act of 2012, jilliapp processes your personal data on the following legal bases:
jilliapp does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:
We share necessary financial data with payment processors and e-wallet providers (such as GCash and PayMaya) and banking partners (such as BPI, BDO, and Metrobank) to facilitate deposits and withdrawals. These providers are contractually bound to process your data only for payment purposes.
jilliapp may use third-party KYC and identity verification service providers to assist in verifying your identity and documents. These providers process your data under strict confidentiality agreements and are prohibited from using it for any other purpose.
jilliapp may disclose your personal data to Philippine government authorities, regulatory bodies, or law enforcement agencies where required by law, court order, or regulatory directive. This includes disclosures required under anti-money laundering legislation.
We use third-party technology providers for hosting, data storage, analytics, and customer support infrastructure. These providers act as data processors on our behalf and are contractually required to maintain the confidentiality and security of your data.
Certain game titles available on jilliapp are provided by third-party game developers. Limited gameplay data may be shared with these providers for the purpose of operating the games and resolving technical disputes. No personally identifiable information beyond what is strictly necessary is shared.
jilliapp uses cookies and similar tracking technologies to enhance your experience on the platform, remember your preferences, and analyze how the platform is used. A cookie is a small text file placed on your device when you visit a website.
You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies, delete existing cookies, or be notified when a cookie is set. Please note that disabling certain cookies may affect the functionality of the jilliapp platform.
jilliapp retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
As a general rule, jilliapp retains account and transaction data for a minimum of five (5) years following the closure of your account, in accordance with Philippine anti-money laundering regulations and gaming regulatory requirements. KYC documents are retained for the same minimum period.
Marketing data and communication preferences are retained until you withdraw your consent or request deletion. Technical and device data collected for security purposes is typically retained for a shorter period, unless it is required in connection with an ongoing investigation or legal proceeding.
When your personal data is no longer required, jilliapp will securely delete or anonymize it in accordance with our data retention and disposal procedures.
Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilliapp:
To exercise any of these rights, please contact the jilliapp support team. We will respond to all verified requests within the timeframes required by applicable law.
jilliapp implements a comprehensive range of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
While jilliapp takes all reasonable steps to protect your personal data, no method of transmission over the internet or method of electronic storage is completely secure. In the event of a data breach that is likely to result in a risk to your rights and freedoms, jilliapp will notify you and the National Privacy Commission in accordance with applicable law.
jilliapp is strictly an adult platform. In accordance with Philippine law and PAGCOR regulations, you must be at least 21 years of age to register and use jilliapp. We do not knowingly collect personal data from individuals under the age of 21.
If jilliapp becomes aware that personal data has been collected from a person under 21 years of age, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on jilliapp, please contact our support team immediately.
jilliapp primarily processes and stores personal data within the Philippines. However, some of our third-party service providers — including technology infrastructure providers and game software developers — may be located in other countries. Where personal data is transferred outside the Philippines, jilliapp ensures that appropriate safeguards are in place to protect your data, in accordance with the requirements of the Philippine Data Privacy Act of 2012.
Such safeguards may include contractual clauses requiring the recipient to protect your personal data to the same standard as required under Philippine law, or reliance on the recipient country's adequacy determination by the National Privacy Commission.
The jilliapp platform may contain links to or integrations with third-party services, including payment gateways and game providers. This Privacy Policy applies only to jilliapp and does not cover the privacy practices of any third-party services. jilliapp is not responsible for the privacy practices or content of third-party websites or services.
We encourage you to review the privacy policies of any third-party services you interact with in connection with your use of jilliapp, particularly payment providers such as GCash and PayMaya.
jilliapp reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered players via email or through a prominent notice on the platform. The date of the most recent revision is always displayed at the top of this page.
Your continued use of jilliapp following the posting of any changes to this Privacy Policy constitutes your acceptance of those changes. If you do not agree to the revised policy, you must cease using the platform and may request account closure by contacting our support team.
If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilliapp handles your personal data, please contact our support team. jilliapp has designated a Data Protection Officer (DPO) responsible for overseeing compliance with the Philippine Data Privacy Act of 2012.
You may reach the jilliapp Data Protection Officer and support team via the live chat function on the platform, or by email at:
Please include "Privacy Request" in the subject line of your email and provide sufficient detail to allow us to identify your account and respond to your request. We aim to respond to all privacy-related inquiries within 15 business days.
jilliapp is built on transparency and trust. Your personal data is protected, your transactions are encrypted, and your privacy is respected. Join thousands of Filipino players and start playing today. Must be 21 years or older to register.
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